SHIPPING
Fast & Reliable Delivery from Kenya
We store our products in a local Kenyan warehouse. This means your order is already in the country, cleared by customs, and ready for quick dispatch. You avoid the unpredictable delays of international shipping!
Estimated Delivery Timeline (For In-Stock Items)
-
Nairobi: 2–3 business days
-
Rest of Kenya: 3–5 business days
Please note: Deliveries may be delayed during public holidays.
How Your Order Reaches You
-
You place an order →
-
Our warehouse team prepares your parcel the next business day →
-
Package is dispatched to your local area →
-
Arrives at a pickup outlet near you →
-
Courier contacts you to arrange final delivery →
-
Package is delivered, and you sign for receipt
Important Notes for a Smooth Delivery
✅ Standard Orders (From Local Stock)
-
Your package is shipped locally and is not subject to international customs delays.
🔄 Custom or Made-to-Order Items
-
If you purchase a custom or out-of-stock product, it will be imported specifically for you. In this case, delivery times will be longer and subject to international shipping and customs clearance. We will provide you with a separate timeline for such orders.
📦 Track Your Package
-
Once shipped, you'll receive an SMS with a tracking number. You can monitor your package's journey on our partner's official website: https://speedaf.com/ke-en
📍 Receiving Your Package
-
Our courier will contact you for door-to-door delivery.
-
Alternatively, you can pick it up from the designated outlet near you.
-
If you aren't contacted by the courier, please proactively visit the outlet to prevent the package from being returned.
✅ Delivery by Jumia
Some MJAA orders are delivered in partnership with Jumia. You may receive a delivery call from a Jumia agent—please keep your phone handy.